Legal
Invoice and Payment Terms
Effective date: September 20, 2026
Payment methods
Approved clinics may pay for orders at the time of purchase or, when approved, request an invoice. Available payment options are shown to the clinic during checkout.
Due upon receipt by default
Unless North Lake Health has separately approved net payment terms for a clinic account, invoices are due upon receipt.
Net terms
Net payment terms (for example, extended payment windows) are only available to clinic accounts that North Lake Health has specifically reviewed and approved for that arrangement. Net terms, where granted, may be modified or revoked based on account standing.
Order release
Orders are not marked as paid or released for shipment until payment has been confirmed, whether paid at checkout or through a subsequently paid invoice.
Late or unpaid invoices
North Lake Health may pause future orders or account access for a clinic with an unpaid or significantly overdue invoice, and may pursue standard collection efforts.
Questions about this policy
Contact North Lake Health at clinics@northlakehealth.com or by mail at 1400 North Lake Parkway, Suite 300, Minneapolis, MN 55401.