Legal
Privacy Policy
Last updated: Draft — not yet finalized
Editable placeholder — pending legal review. This page is a working draft for internal and clinic reference. It does not create binding legal terms until reviewed and finalized by North Lake Health's legal counsel.
Scope
This Privacy Policy describes how North Lake Health handles information submitted through this wholesale, business-to-business website. This site is intended solely for use by licensed healthcare providers and clinic staff evaluating or managing a North Lake Health wholesale account.
Clinic business information only
We collect clinic and business information such as practice name, business contact details, professional credentials or license numbers, billing and shipping addresses, purchasing contacts, and order history. This site is not intended for and does not knowingly collect patient names, medical records, diagnoses, treatment information, or any other patient health information.
North Lake Health does not claim, represent, or certify compliance with the Health Insurance Portability and Accountability Act (HIPAA) with respect to this site, because this site is not designed to process patient health information.
How information is used
Information submitted through account applications, the clinic portal, and follow-up or contact forms is used to evaluate wholesale account eligibility, communicate about applications and orders, process purchases, and provide customer support to approved clinic accounts.
Sharing
We may share business information with service providers who help operate this site, process payments, or fulfill orders, and as required by law. We do not sell clinic business information.
Data retention and security
We retain clinic account and order information for as long as reasonably necessary to operate wholesale accounts and meet recordkeeping obligations, and we use reasonable administrative and technical safeguards appropriate to a B2B ordering platform. This section does not constitute a warranty or guarantee of any particular security standard or certification.
Contact
Questions about this policy can be directed to North Lake Health through the contact page. This document is a placeholder pending review by legal counsel and may change without prior notice.